The privacy and security of your information is important to us.
Please review our full Privacy Policy below for more information.
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This Privacy Policy explains how our company and its affiliates collect and use your information. Our Privacy Policy applies to all persons who visit and use our websites, our company and online services, and the websites and online services offered by our affiliates (collectively, the “Websites”). Affiliates are entities that are directly or indirectly owned, controlled, or under common control with our Company. References to “Basic Health,” “we,” “our,” or “us” in this Privacy Policy refer to the entity responsible for the collection and use of your personal data, typically the entity that obtains your personal data in each case. That entity is also referred to as the data controller. This Privacy Policy does not cover websites and online services operated by our company or our affiliates. Those websites and online services have separate privacy policies that do not link to or incorporate by reference into this Privacy Policy. Different privacy policies may also apply to other parts of our Websites, such as password-protected areas or web pages used for online recruitment. Our Privacy Policy applies only to activities we engage in on our Websites and not to activities that are “offline” or unrelated to our Websites. This Privacy Policy is incorporated into our Terms and Conditions and applies equally to your use of our Websites. By using the Websites and providing your personal data and other information through the Websites, you acknowledge that your personal data will be processed in accordance with the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your Personal Data or otherwise interact with the Website. We reserve the right to modify this Privacy Policy at any time. If we make any material changes to the Privacy Policy, we will post a notice on this Website prior to the change becoming effective. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” date above. You can review the most current version of this Privacy Policy. We recommend that you check the Privacy Policy periodically for any changes.
What personal data do we collect about you?
Personal Data, as used in this Privacy Policy, means any information relating to an identified or identifiable individual, or as defined by applicable law. When you visit our website and voluntarily interact with it, we will collect the following Personal Data:
Your first and last name;
Company Name;
Internet Protocol (IP) address;
Contact information (e.g., phone number, email address);
or other information you voluntarily provide.
When do we collect personal data about you?
Our company does not collect any Personal Data from you through this Site unless you voluntarily choose to disclose such information. We may ask you to provide certain Personal Data at various times and locations on the Site. In some cases, if you choose not to provide us with the requested Personal Data, you may not be able to access all of the Site or participate in all of its features. For example, we may collect Personal Data from you when you:
Purchase our company's products through our website;
Open or respond to our emails;
When you voluntarily provide us with information through customer surveys, we may link it to personal data we have previously collected about you;
Contact customer service, use our “Connect” feature to speak with a company representative, or use our customer support tools;
connect, link or "share" our website through social networking sites;
If you provide us with personal data of a third party, you represent that you have notified the third party and have obtained the third party's authorization to provide such information.
How do we use personal data?
Our company uses the personal data we collect when you visit our website to provide you with services or to perform a contractual agreement with you. This includes:
Create an online website account for you at your request;
Provide customer service (for example, answer your questions or respond to your requests);
Send you reminders, updates, support, administrative messages, service announcements, and requested information;
We will use personal data that we receive from third parties or we request for legitimate business reasons, provided that it is consistent with your privacy rights and expectations. This includes:
To operate, maintain and improve the Site, our services and our products;
Conduct analytics and perform customer research;
Verify your ability to access or use certain products or services that are only available to individuals who meet certain eligibility requirements or criteria, such as healthcare professionals;
Allow you to interact with certain third-party content service providers (for example, enabling you to link to or view content from third-party websites within the Website, or to view our content on third-party websites);
To allow you to choose to participate in interactive features of our website;
To administer online surveys or special offers offered by us or through our third-party business partners;
Improve our website, customer service, products and services, and overall user experience;
Enhance other information we hold about you to help us better understand you and identify your interests;
Determine your preferences so that we can notify you of new products or other products, services and promotions that may be of interest to you;
Our company also has legal bases for using your personal data:
To prevent fraud, public safety, enforce our company’s reporting obligations and terms and conditions, and comply with laws, regulations, court orders, subpoenas or other legal process.
Where required by law, we may also use information collected under this Privacy Policy, with your “opt-in” consent, to provide you with information about goods or services we think may be of interest to you.
How is sensitive personal data handled?
Sensitive Personal Data (also known as "Special Categories of Personal Data") as used in this Privacy Policy refers to information about your race or ethnicity, political opinions, religion or other beliefs, health, genetic or biometric characteristics, sex life or sexual orientation, criminal background or trade union membership. We only collect Sensitive Personal Data in the following limited circumstances:
With your explicit consent;
To protect your vital interests or those of another person when you are physically or legally unable to consent;
where the treatment is necessary for preventive or occupational medical purposes, for the provision of health or social care or treatment or the administration of the health or social care system and services under Union or Member State law or under a contract with a health professional; or for the establishment, exercise or defence of legal claims, or as permitted and required by applicable law.
Unless otherwise required by applicable law, you do not need to provide us with any sensitive personal data when using our website. If you choose not to do so, your decision will not prevent you from using our website.
What other information do we collect?
Like many other websites, as you navigate through and interact with our website, we may use automatic collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our website, including the resources you access and use on our website, traffic data, location data, logs, language;
date and time of access, frequency, and other communication data;
Information about your computer and Internet connection, including operating system, host domain, and browser type (such as Internet Explorer); or
Referral website (URL) details.
The information we collect automatically is statistical data that helps us improve our website and deliver a better, more personalized service, including by enabling us to:
Determine website traffic patterns;
Count the number of visits to the website;
Identify traffic sources so we can measure and improve the performance of our website;
share or sell such information to third parties;
Help us understand which pages and content are most and least popular; and
Determine the frequency and last date of your visits to our website.
Cookies and Other Technologies
We use cookies, web beacons/pixel tags and other technologies (collectively, "cookies") to recognize you when you visit our website or interact with our emails. A "cookie" is a small amount of data that is cached or stored on your computer based on internet activity. These cookies can be delivered in the context of a first party or a third party. For example, we may collect information about your browser type and version, operating system, user language, ISP, web pages viewed, links clicked, IP address, whether you have "Flash" plug-ins, screen resolution and connection information. Types of websites you visit before and after visiting our website, details of items purchased and emails you sent, forwarded or clicked through to our website. By collecting this information, we can better understand how you interact with our website; provide you with a more personalized and optimized online experience by tracking your preferences; improve our website; perform contracts with our business partners; help confirm shipments and respond to our emails; and provide more effective customer service. For more information about the cookies we collect and how to disable them, please visit our Cookie Policy and Section 9 below. Social Media Plug-ins. Our website uses so-called social plug-ins ("plug-ins") from the social networks Facebook, Twitter and LinkedIn. These plug-ins are represented by the respective logos of the social networks. When you visit the website, your browser establishes a direct connection to the servers of these social networks. The social network transmits the content of the plugin directly to your browser, which is then integrated into the website. The integration of the plugin allows the social media network to receive information about what you have loaded on the corresponding page of the website. For example, if you log in with Facebook, it will be able to assign your visit to your account. When you visit our website, you have exchanged this information, regardless of whether you interact with the plugin or not. If you interact with the plugin, the corresponding information will be sent directly to Facebook via your browser and saved there. You can find information about how social networks use data, as well as your rights and optional settings on social networking sites to protect your privacy. If you do not want social networks to collect data about you through our website, you must log in to the social network domain before visiting the website. In order to prevent the exchange of information with social networks during your visit to our website, you can opt out of cookies via your browser settings and other tools.
How do we share information?
Our company is committed to keeping your personal data confidential. We do not sell, trade, or rent your personal data collected on the Site to third parties except as otherwise provided in this Privacy Policy. We may share your personal data as required or permitted by law as follows:
In the ordinary course of business, any Hefei Huayu Zhihang Power Energy Co., Ltd. affiliated company may only use your personal data for the purposes described in this Privacy Policy (for example, to respond to your inquiries about our products and services);
With contractors, vendors and suppliers who perform services on our behalf, such as processing and fulfilling orders; Data analysis and storage; Assisting with direct marketing and distribution of emails and other communications; Fraud prevention services; Delivery and logistics; Fulfilling other purposes as described above;
If we or any of our affiliates files for bankruptcy or transfer of ownership (or assets) in connection with a proposed or completed corporate reorganization (such as an actual or potential business unit merger, acquisition or sale) of any of our affiliates;
Comply with legal orders and governmental requests, or as needed to support audit, compliance and corporate governance functions;
Combat fraud or criminal activity, protect our rights or those of our affiliates, users and business partners, or as part of legal proceedings affecting our company, including enforcing our terms and conditions.